To care for ceramic products, clean them gently with a soft cloth and mild detergent. Avoid abrasive cleaners or harsh chemicals. Protect from extreme temperature changes to prevent cracking or damage.
To maintain acrylic bathtubs and shower trays, clean regularly with a non-abrasive cloth and mild soap. Avoid harsh chemicals, abrasive sponges, or scouring pads that may scratch the surface. Rinse thoroughly after cleaning.
Do’s:
• Use a soft cloth or sponge with mild soap and water.
• Rinse thoroughly after cleaning to prevent residue buildup.
• Dry surfaces to maintain shine and prevent water spots.
Don’ts:
• Avoid abrasive cleaners, scouring pads, or harsh chemicals.
• Do not use bleach or ammonia-based products.
• Avoid leaving standing water for prolonged periods.
For Utopia wardrobe products, we recommend:
• Clean with a soft cloth and mild, non-abrasive cleaner.
• Avoid harsh chemicals or abrasive materials.
• Regularly check hinges, handles, and tracks for smooth operation.
• Keep doors and drawers dry to prevent moisture damage.
To clean kitchen surfaces effectively:
• Use a soft cloth or sponge with warm water and a mild dish detergent.
• For tougher stains, apply a non-abrasive cleaner or a mixture of vinegar and water.
• Wipe surfaces dry after cleaning to prevent water spots.
• Avoid harsh chemicals, abrasive pads, or scouring powders that can damage the surface.
• Ceramic basins and toilets are guaranteed for 25 years from the date of installation.
• Tapware and mixers are guaranteed for 12 years from the date of installation.
• Accessories are guaranteed for 12 years from the date of installation.
• Baths are guaranteed for 25 years from the date of installation.
• Spas are guaranteed for 5 years from the date of installation.
• Kitchen surfaces and components are guaranteed for 10 years from the date of installation.
• Wardrobe surfaces and components are guaranteed for 10 years from the date of installation.
• All guarantees cover defects due to manufacturing defects such as faulty raw materials or workmanship but excludes improper use or impact loads after installation.
Our website is intended for catalogue and browsing use only in order to help our clients and designers raise inquiries for any particular products or browse our range of products . If you wish to inquire for pricing or availability, please email us or visit one of our expert salespeople in store.
At Utopia, we stand behind the quality of our products. All items come with a limited warranty covering defects in materials and workmanship. The warranty period varies depending on the product category, and specific details can be found in the product’s documentation.
To ensure your warranty is valid, please retain your purchase receipt and follow the care instructions provided. This warranty does not cover damage resulting from misuse, improper installation, or wear and tear. For warranty claims or further information, please contact our customer service team.
Explore the dedication to exceptional craftsmanship that defines Utopia’s manufacturing approach. Emphasising the blend of tradition, expertise, and innovation in every creation.
